Privacy Policy

Inboxlab (Borough Group, Inc.) (“Inboxlab,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, including opting into SMS communication. By using our services, including providing your phone number and other personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our services:

a. Information You Provide Directly

Phone Number: Provided when opting in to receive SMS communications.Name and Email Address: If entered during signup or opt-in processes.Other Information: Any additional details you voluntarily provide through forms, surveys, or communications.

b. Automatically Collected Information

Device Information: Your device type, operating system, and IP address when interacting with our website or platform.Usage Data: Information about how you engage with our services, such as message delivery status and responses.

2. How We Use Your Information

We use your information for the following purposes:

SMS Communications: To send you transactional, promotional, or informational SMS messages.Service Improvement: To monitor and improve the effectiveness of our messaging services.Customer Support: To respond to inquiries or requests you make.Compliance: To comply with legal obligations or industry standards, including SMS A2P messaging guidelines.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party vendors who assist us in delivering SMS communications and maintaining our systems.Legal Authorities: If required by law, regulation, or valid legal process.Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Your Privacy Choices

You have the right to:

Opt-Out of SMS Communications: Reply “STOP” to any message to unsubscribe from our SMS communications.Access and Update Information: Contact us to review or update the information we have about you.Delete Your Data: Request that we delete your personal information, subject to our legal obligations.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Upon your request or after a reasonable period of inactivity, we will securely delete your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Despite our efforts, no security measures are completely secure.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and gather information about your usage patterns. For more information, refer to our Cookie Policy.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:Inboxlab (Borough Group, Inc.)

90 Front St W, Toronto, ON M5J 1E3

[email protected]

+1 (437) 264 - 4866

Acknowledgment

By using our services and providing your information, you acknowledge that you have read, understood, and agree to this Privacy Policy.